Welcome to Avelyn & Co. We are committed to delivering your order to you as quickly and reliably as possible. Please read our shipping policy carefully before placing your order.
We currently ship throughout Australia only. We do not ship to PO Box addresses or restricted areas.
Orders are typically processed within 2–3 business days (Monday to Friday), excluding weekends and public holidays. During peak seasons or promotional events, processing times may be slightly longer. We will keep you informed of any delays.
We offer free standard shipping on all orders within Australia. No minimum purchase is required.
Here is what to expect once your order has been processed:
Please note: Delivery times are estimates and may be affected by carrier delays or extreme weather conditions.
We work with trusted shipping partners to ensure your order is delivered safely and on time. Once your order has been dispatched, you will receive a confirmation email containing your tracking number so you can follow your delivery.
We do not ship to PO Box addresses or restricted areas. Certain items may be subject to shipping restrictions depending on Australian regulations or carrier restrictions.
In the event of failed delivery attempts, incorrect address information, or undelivered packages, orders may be returned to us. We will contact you if this occurs and arrange a new shipment, which may incur additional shipping costs.
If your package is lost or damaged in transit, please contact us immediately at info@avelynco.com. We will work with the carrier to investigate the issue and find a solution as soon as possible.
Store name: Avelyn & Co
Company name: PBventures
Company address: Sanderboutlaan 80, 6171BE Stein, The Netherlands
KVK number: 76558126
VAT number: NL003090740B06
Phone: +61 480 009 768
Email: info@avelynco.com
Support hours: Monday to Friday | 9:00 AM – 6:00 PM (AEST)
We aim to respond to your inquiries within 24 hours.
For information on returns and refunds, please see our Return & Refund Policy. For payment methods and billing, see our Payment Policy. By placing an order you agree to our Terms of Service and Privacy Policy.