Login

Cart

Your cart is empty

Privacy policy

Last updated: May 20, 2026

Avelyn & Co operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a shopping experience (the "Services"). Avelyn & Co is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

We may collect or process the following categories of personal information depending on how you interact with the Services:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment card information, transaction details, form of payment, and payment confirmation.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, or purchase, return, exchange or cancel.
  • Communications with us including the information you include when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, or communicate with us.
  • Automatically through the Services including from your device when you use our services or visit our website, and through the use of cookies and similar technologies.
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

  • Provide, Tailor, and Improve the Services. We use your personal information to process your payments, fulfill your orders, manage your account, arrange shipping, facilitate returns and exchanges, and create a shopping experience for you.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing communications by email and to show you online advertisements.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, and detect fraudulent or malicious activity.
  • Communicating with You. We use your personal information to provide customer support and maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • With Shopify, vendors and other third parties who perform services on our behalf including payment processing, data analytics, customer support, cloud storage, fulfillment and shipping.
  • With business and marketing partners to provide marketing services and advertise to you.
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations, or to enforce any applicable Terms of Service or policies.

Cookies

Our website uses cookies to improve your browsing experience. Cookies are small files stored by your browser that help us recognise your browser, analyse usage, and store preferences. You can disable cookies in your browser settings, though this may affect certain features of the website.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. You may exercise certain rights with respect to your personal information via the Shopify Privacy Portal.

Your Rights and Choices

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you.
  • Managing Communication Preferences. You may opt out of receiving promotional emails at any time by using the unsubscribe option in our emails.

Security and Retention of Your Information

We implement appropriate security measures to protect your personal information. No security measures are perfect or impenetrable and we cannot guarantee perfect security. How long we retain your personal information depends on factors such as whether we need the information to maintain your account, provide you with Services, comply with legal obligations, or resolve disputes.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area, we will rely on recognised transfer mechanisms like the European Commission's Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on this website and update the "Last updated" date.

Contact Information

Store name: Avelyn & Co
Company name: PBventures
Company address: Sanderboutlaan 80, 6171BE Stein, The Netherlands
KVK number: 76558126
VAT number: NL003090740B06
Phone: +61 480 009 768
Email: info@avelynco.com
Support hours: Monday to Friday | 9:00 AM – 6:00 PM (AEST)
We aim to respond to your inquiries within 24 hours.

By using our Services you agree to our Terms of Service. For information on returns and refunds, see our Return & Refund Policy. For details on shipping, see our Shipping Policy. For payment methods, see our Payment Policy.