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Payment Policy

At Avelyn & Co, your payment security is our priority. Please read our payment policy carefully before placing your order.

1. Payment Security

Avelyn & Co uses Secure Sockets Layer (SSL) technology to ensure your personal and payment information is protected during every transaction. All forms on our site are secured with SSL technology so your information stays safe. We are fully PCI DSS compliant. Your full card number is never accessible to us, we only see your billing information, shipping information, order details, and the last 4 digits of your card.

2. Accepted Payment Methods

We accept the following payment methods:

  • Shop Pay
  • Visa
  • Mastercard
  • American Express
  • Maestro
  • Apple Pay
  • Google Pay

3. Currency

All transactions are processed in Australian Dollars (AUD).

4. Payment Confirmation

After successful payment you will receive a confirmation email with your order summary. If you do not receive a confirmation email, please check your spam or junk folder before contacting us.

5. Failed or Declined Payments

Payments may occasionally be declined due to insufficient funds, incorrect payment details, or restrictions from your bank. If your payment is declined, please check your details or try an alternative payment method. If the issue persists, please contact your bank directly.

6. Contact Information

Store name: Avelyn & Co
Company name: PBventures
Company address: Sanderboutlaan 80, 6171BE Stein, The Netherlands
KVK number: 76558126
VAT number: NL003090740B06
Phone: +61 480 009 768
Email: info@avelynco.com
Support hours: Monday to Friday | 9:00 AM – 6:00 PM (AEST)
We aim to respond to your inquiries within 24 hours.

For information on returns and refunds, please see our Return & Refund Policy. For details on shipping times and costs, see our Shipping Policy. By placing an order you agree to our Terms of Service and Privacy Policy.